Safe Betting

At 1xx Responsible Gambling — Keep it fun, keep it in control

Betting is for fun — not for problems. 1xx believes every player can bet responsibly, within their limits, and safely. This page has all the tools and information you need.

18+
For adults only
24/7
Support services
5
Protection tools
100%
Free Support
Age Verification Required
Set a deposit limit
Take a Break
Self-exclusion option
Expert Support

Responsible Gambling Features at 1xx

6 key tools to help you stay in control of your betting experience

💰
Set a Deposit Limit
Set your own daily, weekly, or monthly deposit limit. Never go over your budget — 1xx enforces the limit automatically.
🎯
Loss limit
Set a limit so you can't bet beyond a certain amount of losses. It's the most effective step you can take to avoid financial harm.
⏸️
Temporary break
Need a break? Temporarily pause your account for 24 hours, 1 week, or 1 month.
🚫
Self-Exclusion
If you want to step away from betting for an extended period, you can self-exclude for anywhere between 6 months and 5 years. Your account will be fully closed for the entire duration.
🕐
Session Time Limit
Set a time limit on how long you can bet in one sitting. When the time runs out, the platform will automatically log you out.
📊
Betting History Review
View a full history of all your betting activity, deposits, and withdrawals. It helps you understand your own patterns.

1 What Is Responsible Gambling and Why Does It Matter

Responsible gambling means treating betting as a form of entertainment — not a source of income or a way to solve problems. At 1xx, we believe betting is only enjoyable when it stays within limits.

Many people in Bangladesh enjoy online betting as part of their entertainment. But when it becomes a habit and starts affecting other areas of life, problems arise. Responsible gambling aims to prevent that from happening in the first place.

1xx genuinely cares about the wellbeing of its users. That's why we're more than just a betting platform — we're here for you. We've developed a range of tools and policies to ensure responsible betting, all detailed below.

⚠️ Please note: Betting is never a guaranteed source of income. Every bet carries the risk of loss. Only bet with money you can afford to lose without it affecting your daily life.

2 Core Principles of Safe Betting

At 1xx, we recommend following a few core principles for responsible gambling. Sticking to these keeps betting enjoyable every time.

Set a Budget and Stick to It

Decide how much you're willing to spend before you start betting. That amount should be money you're comfortable spending on entertainment — never use household funds, savings, or borrowed money to place bets.

Control your time

Decide how much time you want to spend betting before you start. Extended betting sessions impair judgment and increase the risk of losses. Use 1xx's session timer feature to stay on track.

Don't bet on impulse

It's very common to chase losses by betting more out of frustration or anger — but it's also the most dangerous habit. Trying to "win back" what you've lost can lead to even greater losses.

  • Take a break after a loss — don't place another bet straight away
  • Even on a winning streak, don't let excitement push you beyond your budget
  • Never bet under the influence of alcohol or any other substance
  • Don't use betting as a way to relieve stress
  • Spend time with family and friends — don't let betting be your only form of entertainment

3 Age restriction & identity verification

1xx strictly prohibits anyone under 18 from using the platform. Age is verified at registration, and national ID may be requested if there is any doubt.

Keeping minors away from betting isn't just a legal obligation — it's a responsibility to protect their future. Parents and guardians should enable parental controls on their devices to prevent children from accessing betting sites.

📋 For Parents: If there's any chance your children or family members could access your account and place bets, contact support immediately. Not sharing your password is the best way to prevent this.

4 Recognising the signs of problem gambling

Problem gambling can creep up on you — many people don't realise when a hobby has turned into a problem. Watch out for the signs below in yourself or someone you know.

  • Unable to stop betting even when you want to
  • Chasing losses by placing more bets
  • Lying to or borrowing money from family or friends to fund your betting
  • Feeling restless, irritable, or anxious when not betting
  • Neglecting work, family, or your social life to bet
  • Spending money on betting that should go toward household expenses
  • Betting is constantly on your mind

If you notice these signs, don't wait — reach out for help. It's not a sign of weakness; asking for help takes courage.

5 How to Set Limits & Self-Exclude

Setting your own limits on 1xx is simple. Go to Account Settings, open the "Responsible Gambling" section, and set any limit you need.

How to Set a Deposit Limit:

  • Log In to Your Account
  • Go to "Profile" → "Responsible Gambling" section
  • Select "Deposit Limit"
  • Enter daily / weekly / monthly amount
  • Confirm — the limit will take effect immediately

Decreasing your limit takes effect immediately. However, increasing it requires a 7-day waiting period — this helps prevent impulsive decisions.

🔒 About Self-Exclusion: Once you self-exclude, your account cannot be reactivated before the set period ends. This is an important decision, so consider it carefully. The support team is always ready to help.

6 Where to Find Help

You don't have to face betting problems alone. The 1xx support team is always here for you. You can also reach out to professional organisations for additional help.

To get in touch with 1xx, email us at support@1xx.wine or start a Live Chat on the platform. Our team will listen without judgment and provide the support you need.

  • Contact support to temporarily close your account — action will be taken within 30 minutes
  • Self-exclusion requests are processed within 24 hours
  • We can provide information on professional support for problem gambling

Are Your Betting Habits Safe?

Answer the questions below honestly — this is just for you

Responsible gambling self-assessment

If you answered "yes" to more than 3 questions, consider seeking help.

1
Have you spent more than your planned betting budget?
2
Do You Chase Losses by Placing More Bets to Win Back What You've Lost?
3
Have you repeatedly tried to cut down or stop betting, but couldn't?
4
Have you lied to family or friends about your betting?
5
Do you feel restless, irritable, or on edge when you can't bet?
6
Is Betting Causing Problems with Family, Work, or Studies?
7
Have you borrowed money or taken funds from others to bet?

📌 Result: 1–2 "Yes" answers — stay cautious. 3–4 "Yes" answers — it's time to set limits. 5+ "Yes" answers — getting help is essential. Contact 1xx support or temporarily suspend your account.

You're in Control

1xx's responsible gambling tools help you stay in control of your betting. You can use any tool at any time.

All Your Questions Answered
💳
Deposit Limit Instant
Set a maximum daily, weekly, or monthly deposit limit. Once the limit is reached, no further deposits will be accepted.
📉
Loss Limit Instant
Set a maximum loss limit for any given period. Once you reach that limit, betting will automatically stop.
⏱️
Session time limit Instant
Set how long you want to play in a single session. Once the time is up, your account will be logged out automatically.
🌙
Temporary break Up to 7 days
Pause your account for 24 hours, 3 days, or 1 week. You won't be able to log in during the break.
🔐
Self-Exclusion 6 Months – 5 Years
Use self-exclusion to step away from betting for an extended period. You won't be able to access your account until the set time has passed.

Help Is Always Within Reach

Don't face it alone — reach out to us

💬
Live chat support
24/7 Our support team is always available on the platform's live chat. Report any issue instantly.
📧
Email support
Email us at support@1xx.wine. Responsible gambling requests are always our top priority.
🔒
Close account
To temporarily or permanently close your account, contact support — action will be taken within 30 minutes.
📋
FAQ & guides
Our FAQ page covers all common questions about responsible gambling, along with detailed guides.
🆘
Need urgent help?
If you feel that problem gambling is affecting your life or someone in your family, take action today. The 1xx support team is ready to help with complete confidentiality.
Get Help

Responsible Gambling — Frequently Asked Questions

Answers to the most frequently asked questions

Yes. After self-excluding, you can still withdraw the balance remaining in your account. Contact support after self-exclusion to submit a withdrawal request. Any active bonuses or unsettled bets may be cancelled.

Lowering a deposit limit takes effect immediately. However, a request to increase your limit requires a 7-day waiting period. This rule is in place to protect you from making impulsive decisions in the heat of the moment.

No. A self-exclusion cannot be cancelled before the set period ends. This is by design — to preserve the decision you made in a moment of resolve. Once the period expires, you can reactivate your account yourself.

Change your password immediately and notify support. If a minor has accessed your account, we will review those transactions. Enable parental controls on your device.

Setting a deposit limit means you can't deposit beyond that amount, so some deposit bonus offers may be restricted. However, any bonuses you've already earned remain unaffected. Responsible betting always comes before bonuses.

Start betting safely at 1xx

Responsible betting doesn't mean less fun — it means more enjoyment over the long run. Register at 1xx and play in a safe environment.

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